This webinar is designed for suppliers selling into the NHS — from large medical device companies and pharmaceutical suppliers to specialist service providers and SMEs looking to grow their NHS pipeline. The ideal attendee is in a commercial, account management, or business development role and regularly engages with NHS procurement teams. Suppliers in this space often struggle with the same core challenge: understanding how NHS buyers actually make decisions, what they value in a supplier relationship, and how to navigate the procurement process effectively.
This webinar addresses that gap directly, with a speaker who sits on the other side of the table every day.
About our guest speaker: Jaymin Shah is Director of Supply Chain at KFM Healthcare, one of the UK’s most respected NHS-aligned healthcare support services providers. KFM is unique in the sector: it operates as a commercial organisation but reinvests all of its profits directly back into the NHS — a model that demands both commercial rigour and a deep commitment to public sector values.
With over two decades of experience spanning private healthcare and the NHS, Jaymin has operated on both sides of the procurement relationship. He understands what suppliers are trying to achieve, and he sees every day where the relationship between buyer and supplier works — and where it breaks down.